Microsoft suffered a widespread outage on Thursday that impacted thousands of users across regions, according to outage-tracking website Downdetector.com.
The outage began shortly before 1 p.m. and affected services like Outlook, Teams and 365. Amazon Web Services and Google users also reported outages on the site.
“We are aware and investigating reports of users experiencing issues with Microsoft 365 services, primarily issues with Exchange Online,” a Microsoft spokesperson wrote in a statement to CNBC. “We appreciate our customers’ patience while we work to restore services as soon as possible.”
Microsoft initially wrote in a post to its 365 Status account that the connectivity problems may stem from some infrastructure “elevated load across multiple regions.”
The company later determined that the elevated load was caused by a “number of servers being unexpectedly unavailable; straining the remaining infrastructure.”
“We’ve taken steps to prevent additional servers from being impacted while we work to return the affected servers to service,” Microsoft wrote.
